Pay With Card (Biller Direct)

How do I schedule a payment?
For immediate payment: Select the bill you want to pay, choose a payment method and click “pay now”. To schedule a payment in advance: Select the bill you w...
Mon, May 1, 2023 at 4:45 PM
What if it is taking longer than 24 hours for my bill to sync?
If your bill is taking longer than 24 hours to sync select the “let us know” option on the syncing notification. This lets us know we need to investigate fu...
Mon, May 1, 2023 at 4:45 PM
How do I add a bill?
Go to “add a bill”, search for the provider you wish to add in the search box, select the provider, enter your login credentials and select “verify”.
Mon, May 1, 2023 at 4:46 PM
I paid my bill directly on the provider site. Should I see that payment in my bill history?
If you made a payment directly to your provider, you will not see that payment in your payment history here. We only display payments that we submit on your...
Mon, May 1, 2023 at 4:46 PM
Can I make a partial payment on a bill?
No, you cannot make a partial payment on a bill. 
Mon, May 1, 2023 at 4:47 PM
How long will it for take my bill to sync?
Syncing means that your bill information wasn’t readily available. Your bill should update within 24 hours.
Tue, May 2, 2023 at 3:41 PM
How do I remove a bill?
Select the bill you want to remove, go to settings and select, “Unlink”.
Tue, May 2, 2023 at 3:42 PM
Why did my bill amount change?
Your provider has posted additional charges to your account or a new statement has posted to your account. Our system is collecting the new balance due and ...
Tue, May 2, 2023 at 3:43 PM
Can I just receive updates on my bills and not have payments made on my behalf?
Of course! We will never pay a bill unless you tell us to pay it. If you add your providers, but never schedule a payment, you will only receive updates on ...
Tue, May 2, 2023 at 3:44 PM
How do I turn on/off autopay?
You can turn autopay on or off any time you want for any bill by selecting the bill, go to settings and choose automatic payment scheduling. From there, you...
Tue, May 2, 2023 at 3:44 PM