Pay With Card (Biller Direct)

How do I change the payment schedule if my bill is on autopay?
You can change your payment schedule any time. Select the bill you want to change, go to settings and payment schedule. You can then choose to have your bil...
Tue, May 2, 2023 at 3:45 PM
When will my bill be paid?
Your bill will be paid by the end of the day on your desired payment date. However, it may take up to 24 hours for a bill to be paid.
Tue, May 2, 2023 at 3:46 PM
Why wasn’t my bill paid?
If your bill wasn’t paid, check to make sure you do not have a message on the bill stating that your attention is required. The “attention required” message...
Tue, May 2, 2023 at 3:46 PM
How do I know when my bill is paid?
Your bill will be found under the “paid” section once it is paid. You will also receive an email and/or push notification depending on your bill notificatio...
Tue, May 2, 2023 at 3:47 PM
What if I scheduled a payment, but need to change the payment date?
If you schedule a payment, you can cancel and reschedule the payment up until the payment date. Once your bill is processing, you cannot cancel the payment.
Tue, May 2, 2023 at 3:48 PM
Can I make a partial payment on a bill?
No, you cannot make a partial payment on a bill at this time.
Tue, May 2, 2023 at 3:49 PM
How long does it take for the payment to post to my online account with a provider?
Payments may show up immediately or they may take 1-3 days to post to your account depending on the provider and payment method used to pay the bill. There ...
Tue, May 2, 2023 at 3:49 PM
Can I pay my bill after the due date?
It’s important to us that your bills are paid on time. If you choose to have autopay on, your payments must be made on or before the due date based on your ...
Tue, May 2, 2023 at 3:50 PM
Why was my payment declined?
Your payment could have been declined for a number of reasons. The most common reason for a declined payment is insufficient funds. If your payment via ACH ...
Tue, May 2, 2023 at 3:50 PM
How long does it take for a bill to be paid once it’s processing?
Your bill will be paid by the end of the day on your desired payment date. However, in some cases it may take up to 24 hours for the bill to be paid.
Tue, May 2, 2023 at 3:51 PM