Pay With Card (Biller Direct)

How do I turn on/off notifications?
We highly recommend you keep notifications on for bill updates and important notifications. If there is a problem with your bill we won’t be able to notify...
Tue, May 2, 2023 at 3:51 PM
How do I remove a payment method?
If you would like to remove your payment method, go to the circle with the 3 lines in the bottom right hand corner and select settings and payment methods. ...
Tue, May 2, 2023 at 3:52 PM
How do I add a payment method?
If you would like to pay a bill with a different payment method, select the bill you would like to pay, go to settings and preferred payment method. From th...
Tue, May 2, 2023 at 3:52 PM
Why am I receiving an error message when adding a new payment method?
You will receive an error message if you are entering incorrect debit, credit and ACH information.  If you are attempting to add a payment method from a di...
Tue, May 2, 2023 at 3:53 PM
How do I fix a provider that says, “attention required” on my account?
If you select, “fix now” we will direct you to your provider to login and complete the required steps to fix the account. Once you go to your provider direc...
Tue, May 2, 2023 at 3:54 PM
Why did you tell me that a provider I requested can’t be added?
The provider must have an online payment portal for bill pay in order for us to configure the provider. If the provider does not have an online portal we ar...
Tue, May 2, 2023 at 3:54 PM
What is Biller Direct?
Biller Direct allows customers to pay their bills using their debit cards or credit cards from VeraBank or any other financial institution.  To use Bill...
Wed, Aug 9, 2023 at 3:45 PM