Security

Can I change my Username and/or password?
Yes, you can change your Username or password. Login Click on "Settings” To change your Username click on "Update Login ID", enter you...
Tue, Aug 23, 2022 at 7:40 AM
What is SSL?
Before initiating your Online Banking, we first require that a "secure session" is established using Secure Socket Layer (SSL) encryption. This is...
Tue, Aug 23, 2022 at 7:40 AM
What are the minimum requirements for a password?
These are the minimum requirements for a password for VeraBank Online Banking and Mobile Apps. Must be between 10 and 32 characters Must contain at least...
Mon, Jun 12, 2023 at 11:43 AM
I forgot my username, how do I recover it?
To recover your username or to reset your password, click here. On the VeraBank Mobile Apps, you can also click on "Forgot UserName" on the lo...
Tue, Aug 23, 2022 at 7:40 AM
Why am I being asked for a verification code?
We ask for a verification code, or a Secure Access Code (SAC), as a security measure to verify that the person logging in is the account owner. We send ...
Thu, Mar 16, 2023 at 1:41 PM
Do I have to receive a verification code every time I log in?
No. In order to bypass the verification code, or a Secure Access Code (SAC),  on subsequent logins, you can select to remember your device upon logging in s...
Thu, Mar 16, 2023 at 1:41 PM
What are the requirements for a username?
Your username for VeraBank Online Banking & Mobile Apps must meet the following criteria: Between 6 to 18 characters Can contain letters, numbers ...
Tue, Aug 23, 2022 at 7:40 AM
What is CAPTCHA and reCAPTCHA?
CAPTCHA and reCAPTCHA are security tools used to test if an online user is really a human and not a bot.  There are several variables that determine whe...
Tue, Aug 23, 2022 at 7:40 AM
I forgot my password, what should I do?
You can reset your password using the following methods:(Opens in a new Window) Visit www.verabank.com and click on "Forgot Password?" or ope...
Tue, Aug 23, 2022 at 7:40 AM
How do I remove registration from a device?
A device has been registered if you've chosen to 'Register Device' after logging in and receiving a secure access code. On a computer browse...
Fri, May 5, 2023 at 8:38 AM