The (!) next to a merchant could mean a couple of different things. It may indicate that a merchant is temporarily down for maintenance. If this is the case, check back in 24-48 hours to see if maintenance is complete. The (!) could also mean that there is an issue with your account. If you click on a merchant with a (!) we will explain the problem with the merchant. If it is a problem with your account, the message will indicate what you need to do to resolve the issue.