Any browser not listed in the following table should be considered unsupported by VeraBank.


Google Chrome (Current and previous two major versions)RecommendedRecommended
Mozilla Firefox (Current and previous two major versions)SupportedSupported
Microsoft Edge (Current and previous two major versions)SupportedUnsupported
Apple Safari (Current and previous two major versions)UnsupportedSupported


VeraBank App Quick Reference

VersionUUX 4.x
Android 9.x and laterSupported
Android 8.xLimited Support
iOS 15.x and laterSupported
iOS 14.xLimited support
WatchOS 8.x and laterSupported
WatchOS 7.xLimited Support

Unsupported Browser Notification 

Continued use of unsupported browsers represents a security risk for end users. Unsupported browser notification presents targeted advance notice to end users accessing online banking via a browser for which support has been scheduled to end. It facilitates an easy process for installing an up-to-date, secure, and supported browser as a replacement. These three methods will be applied to all future browsers for which support is discontinued: 

  • Notification text within online banking — A notification bar appears at the top of the online banking screen letting you know that for security reasons, we will stop supporting the browser version you are using in the near future. When you see this notification, we recommend that you update your browser.
  • Soft block — Prior to accessing online banking, a screen appears with notification text, as well as links to supported browsers. You can continue past the soft block to digital banking by clicking or tapping Continue to log in.    


  • Hard block — Similar to soft block, however, hard block does not include the option to continue to digital banking. You must upgrade your browser to a current version or select another supported browser.