Direct Deposit Switch (ClickSWITCH)

Why do I need to enter my billing account number or other specific information?
Companies require specific information to ensure your identity and to update the account information in their system.
Wed, May 3, 2023 at 11:28 AM
Which address should I use for my biller and depositor?
A large number of billers and depositors are already in our system. However, if we do not have a company’s address, please use the address that is indicated...
Wed, May 3, 2023 at 11:28 AM
What if I don’t have the information required to submit a switch?
If a field has an asterisk on the right, this information is required in order for the switch to be submitted. If you are in the middle of a switch, you can...
Wed, May 3, 2023 at 11:29 AM
How do I know if my payment or deposit has been switched?
The easiest way to check the status of a switch is to look at the “Status” column of your ClickSWITCH account. Switches that have been completed and confirm...
Wed, May 3, 2023 at 11:29 AM
What if my switch isn’t completed and I miss a payment?
Monitoring your switch status is an important part of moving your account. It is advisable to keep enough money in your old account to cover each payment un...
Wed, May 3, 2023 at 11:30 AM
When is it safe to move/remove funds from my prior account?
We recommend keeping enough money in your old account to cover each payment until the switch status is “Completed.” This is especially important for any pay...
Wed, May 3, 2023 at 11:31 AM
One of my switches has an “Action Needed” status. What does this mean?
Occasionally, after you have submitted a switch for processing, our research team determines that the company requires you to update your banking informatio...
Wed, May 3, 2023 at 11:31 AM
Can I use ClickSWITCH to switch my bill payments?
Bill payments cannot be switched using ClickSWITCH.
Wed, May 3, 2023 at 11:33 AM