If you were charged a fee by VeraBank that you would like to ask for a waiver on or that you feel was charged in error, please reach out to Customer Service:
Customer Service can be reached by the following methods:
- Open a ticket
- Live chat
- On the website, click the "Let's talk!" button to begin a chat session.
- Within the Mobile Apps, after logging in, tap on "Chat"
- Email firstname.lastname@example.org
- Call us at 877-566-2621