There are 2 ways to report unrecognized or unauthorized debit card transactions.


Online

  1. Login at verabank.com or through the VeraBank app
  2. Click on the account where the unrecognized transaction shows
  3. Find the unrecognized transaction
  4. Click on the 3 dots next to the transaction
  5. Click on "Dispute transactions"
  6. Fill out and submit the form



Call

  • To report unrecognized debit card transactions, please call us at 877-566-2621, option 1.