If you currently have the card added into the SecurLOCK Equip App:

  1. Open the SecurLOCK Equip App and sign in
  2. Find the VeraBank debit card that has been lost or stolen
  3. Next to Card On/Off, tap the blue button to turn the card off
    • If the button is already white and the card has a red dot on it, the card is off
  4. Call 800-530-2265

If you do not have the SecurLOCK Equip App or the lost/stolen card added into the app:

  1. Call 800-530-2265